zona303Privacy Policy

This page describes what we collect when you use zona303 and how we keep that data protected. We at zona303 handle your personal information according to applicable privacy laws in the jurisdictions where we operate. Our commitment is to be transparent about what data we gather, how we use it, and who we share it with.

When you open an account on zona303, create a profile on your Android APK or iOS browser, or place a selection on our platform, you provide us with information. We collect email addresses, passwords, identity documents for verification, payment details, transaction history, and device information. We use this data to verify your account, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, settle your game outcomes fairly, and communicate with you about your account.

Read the sections below to understand our full data handling practices, your rights, and how to contact us with privacy questions.

What Data We Collect on zona303

We collect information you provide directly when you register, log in, or use zona303. This includes your email address, password, full name, date of birth, and identity document information (such as your national ID number or passport details). We also collect information from your device—your phone model, operating system version, browser type, IP address, and approximate location based on your internet connection. If you use the Android APK, we may collect device identifiers to track app performance and crash logs.

When you deposit funds or withdraw from zona303, we record the payment method you select, the amount transferred, the timestamp, and the outcome (successful, declined, or pending). We store transaction records indefinitely to fulfill accounting obligations and to help resolve disputes. If you contact our support team, we retain your inquiry messages and our responses for audit and customer-service purposes.

We do not collect your payment card details directly. If you use a payment partner like OVO or e-wallet, that partner's API handles your sensitive payment information on their servers; we receive only a confirmation that the transfer succeeded or failed. We never store your credit card or debit card numbers on zona303 servers.

How We Use Your Data

We use your personal data to operate zona303 and serve your account. Our primary uses are:

Account verification: We verify your identity by comparing the documents you upload against official records to comply with anti-money-laundering regulations.
Payment processing: We pass your payment information to our payment partners (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) to execute deposits and withdrawals.
Game settlement: We use your account balance and transaction history to settle football markets, live-dealer tables, slots, and esports selections according to our published rules.
Fraud prevention: We analyze login patterns, deposit patterns, and withdrawal requests to detect suspicious activity and protect your account and our platform.
Customer support: We use your email and account history to respond to your inquiries about game rules, account settings, or technical issues.

We do not use your data for marketing emails unless you explicitly opt in. We do not sell your personal information to third parties for their marketing purposes.

Data retention: We retain your account data as long as your account remains active. After account closure, we keep records for a minimum period required by applicable law (typically five to seven years for transaction records).

Third Parties and Data Processors

We share your personal data with specific third parties to operate zona303. Our payment partners (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and the banks offering virtual accounts) receive your transaction information to process your deposits and withdrawals. Our email service provider receives your email address to send you account confirmations and support responses. Our hosting provider stores our servers and databases and may access data during maintenance, though they are bound by confidentiality agreements.

We do not control these third parties' privacy practices. If you have questions about how a payment partner like mobile banking or local payment handles your data, review their privacy policies directly. We are responsible only for zona303's data handling—not for our partners' practices.

Our servers may be located outside your jurisdiction. If you are accessing zona303 from Jakarta, Surabaya, Bandung, or Medan, your data may be processed and stored on servers in other countries. By using zona303, you consent to this international data transfer.

Your Rights and Account Control

You have the right to access your personal data stored on zona303. Log into your account and review your profile, transaction history, and verification documents. You can update your email address or password through your account settings. If you believe your data is inaccurate, contact our support team and we will investigate and correct it if warranted.

You can request deletion of your zona303 account, though we may retain transaction records for the minimum retention period required by law. We cannot delete data that is part of an open investigation, dispute, or ongoing compliance obligation. Contact our support team to request account deletion, and we will guide you through the process.

We at zona303 believe transparency about data handling builds trust with our account holders and reflects our commitment to protecting your privacy.

zona303 team

Cookies and Mobile App Data

When you access zona303 via your iOS mobile browser or desktop, we use cookies and similar tracking technologies to remember your login session, store your language preference, and track which games you have visited. These cookies expire when you log out or close your browser. We also use analytics cookies to measure platform performance and identify technical issues.

If you use the Android APK, we may store local data on your device—your login token, recent game history, and account balance—so the app responds quickly when you open it. This data is encrypted on your device and cannot be accessed by other apps or websites. If you uninstall the Android APK, this cached data is deleted automatically.

Security and Data Protection Measures

We at zona303 use encryption for all data transmitted between your mobile device (or browser) and our servers. Your login credentials are hashed and salted before storage, so we cannot retrieve your password even if our servers are compromised. We maintain firewalls and intrusion-detection systems to prevent unauthorized access.

We require two-factor authentication for account recovery if you forget your password. We monitor for suspicious login attempts and alert you via email if we detect access from an unfamiliar device or location. If you suspect unauthorized access to your zona303 account, change your password immediately and contact our support team.

We do not guarantee absolute security. No system is entirely secure. If we experience a data breach that affects your personal information, we will notify you via email as required by applicable law.

Changes to Our Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or applicable laws. If we make material changes—such as adding new data uses or sharing data with new third parties—we will notify you via email to the address on file for your zona303 account. Continued use of zona303 after the update constitutes your acceptance of the revised policy.

This policy is current as of the date displayed at the top of this page. For questions about our privacy practices, contact our support team during business hours in English. We will respond within one business day.